The second-hand marketplace Members Share Frustration Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Response
Countless users and merchants have taken to social media saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change to its shipping options following member complaints.
